Privacy Policy

This Privacy Policy explains how LIF-CITY IT SERVICES AND ONLINE MARKETING LTD (“we”, “us”) collects, uses, and protects your personal data when you visit our website or engage our services, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Cypriot law.

1. Data Controller

The data controller responsible for your personal data is LIF-CITY IT SERVICES AND ONLINE MARKETING LTD, based in Lemesos, Cyprus. For any privacy matters, contact us at [email protected].

2. What Data We Collect

• Contact data you submit through our forms: name, email, company, phone number, and message content.
• Usage data collected automatically: IP address, browser type, pages visited, and referral source.
• Cookie data as described in our cookie banner and Section 7 below.

3. How We Use Your Data

• To respond to your enquiries and provide the services you request.
• To send you relevant information about our services, where you have consented.
• To analyse and improve our website and marketing (with your consent for analytics/marketing cookies).
• To comply with legal obligations.

4. Legal Basis for Processing

We process your data on the basis of your consent (e.g. form submissions and marketing), the performance of a contract, our legitimate interests in operating and improving our business, and compliance with legal obligations.

5. Sharing Your Data

We may share your data with trusted processors who help us operate, such as our CRM, email, hosting and analytics providers. All processors are bound by data processing agreements. We never sell your personal data.

6. International Transfers

Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

7. Cookies

We use cookies in three categories: necessary (always active), analytics, and marketing. Non-essential cookies are only set after you give consent via our cookie banner. You can change your preferences at any time using the “Cookie settings” link in the footer.

8. Data Retention

We keep personal data only as long as necessary for the purposes described, or as required by law. Enquiry data is typically retained for up to 24 months unless you request earlier deletion.

9. Your Rights

Under the GDPR you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. You may withdraw consent at any time. To exercise these rights, contact [email protected]. You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.

10. Security

We implement appropriate technical and organisational measures, including HTTPS encryption, access controls, and server-side input validation, to protect your data.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be highlighted on this page with a revised “last updated” date.

This template policy is provided for development purposes and should be reviewed by qualified legal counsel before launch.