Meraki Restaurant Group
+2,400 bookings / quarter
Built a reservations and WhatsApp automation system for a three-venue Limassol restaurant group, filling quiet weekday tables.
+2,400
Bookings / quarter
−61%
No-show rate
+28%
Midweek covers
The challenge
Meraki ran great food and busy weekends, but midweek tables sat empty and no-shows were eating into revenue. Bookings came through five different channels with no central view, and follow-up was entirely manual.
What we did
We centralised reservations, connected a WhatsApp Business flow for confirmations and reminders, and built automated win-back and birthday campaigns from their guest list. Targeted local Meta ads drove midweek offers straight into the booking flow.
“Our quiet nights aren't quiet anymore. The automated reminders alone paid for the whole project in the first month.”
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